Samsung Galaxy S23 Ultra Screen Replacement
Add to wishlist Compare
Category: Samsung Screen Replacement

in stock

Samsung Galaxy S23 Ultra Screen Replacement

Samsung Galaxy S23 Ultra Screen Replacement

Restore your phone’s brilliance with our Samsung Galaxy S23 Ultra screen replacement. Featuring a genuine 6.8-inch Dynamic AMOLED 2X display with Quad HD+ resolution, 120Hz refresh rate, and Gorilla Glass Victus 2 protection, this replacement ensures the same sharp visuals, smooth touch response, and full S-Pen functionality as the original. Done by certified technicians with quick turnaround, your device will look and perform like new—backed by warranty for peace of mind.

42 People are viewing this right now

KShs 38,000.00

Guarantee Safe Checkout
Ask a question
Delivery & Return
Estimate delivery times: 1-2 days (Inter-County), 1-6 hours (Nairobi outskirts).
Return within 3 days of purchase. Duties & taxes are non-refundable.
Description

Description

Samsung Galaxy S23 Ultra Screen Replacement Price in Kenya– Restore Clarity and Touch Precision

The Samsung Galaxy S23 Ultra is a powerhouse flagship, admired for its 6.8-inch Dynamic AMOLED 2X display, 120 Hz refresh rate, and crystal-clear visuals. But accidents happen—cracks, scratches, dead pixels, or unresponsive touchscreens can ruin your experience. That’s where a professional screen replacement comes in.

Our Samsung Galaxy S23 Ultra screen replacement service uses genuine AMOLED panels with the same Quad HD+ resolution (3088 × 1440 pixels), HDR10+ support, and Gorilla Glass Victus 2 protection as the original screen. This ensures you get back the same brightness, color accuracy, and durability—just like when your phone was brand new.

We understand how important your device is, so our replacement process is fast, reliable, and handled by certified technicians. Using precision tools and original components, we guarantee that your phone retains its premium look, seamless touch sensitivity, and full S-Pen functionality.

Samsung Galaxy S23 Ultra screen replacement

Why Choose Samsung Galaxy S23 Ultra Screen Replacement?

  • Original AMOLED Display – Matches the original panel’s vivid colors, sharpness, and 120Hz smoothness.

  • Durability Restored – Retains Gorilla Glass Victus 2 protection against drops and scratches.

  • Perfect Fit & Finish – Frame alignment and touch calibration done with professional care.

  • Quick Turnaround – Most replacements completed within hours.

  • Warranty Assurance – Genuine parts backed by service warranty.

Technical Details of Replacement Screen

FeatureSpecification
Display Size6.8 inches
Display TypeDynamic AMOLED 2X
Resolution3088 × 1440 (Quad HD+)
Refresh Rate1–120 Hz (adaptive)
BrightnessUp to 1,750 nits
ProtectionGorilla Glass Victus 2
CompatibilitySamsung Galaxy S23 Ultra (SM-S918 models)
Touch & S-Pen Support100% Restored

When Should You Replace the Screen?

  • Cracks or shattered glass affecting visibility

  • Unresponsive or inaccurate touch

  • Flickering or black screen patches

  • Lines, dead pixels, or discoloration

  • Reduced brightness and clarity

If you’re experiencing any of these issues, a screen replacement is the best solution to restore your device.

FAQs – Samsung Galaxy S23 Ultra Screen Replacement

1. Is the replacement screen original?
Yes, only genuine Samsung AMOLED panels are used for replacement.

2. How long does the replacement take?
Typically, within 1–3 hours, depending on availability.

3. Will the S-Pen still work after replacement?
Absolutely. The replacement maintains S-Pen precision and touch sensitivity.

4. Does it come with a warranty?
Yes, most authorized services provide a warranty on both parts and labor.

5. Will water resistance remain intact?
Professional technicians reseal your device, but factory IP68 water resistance may not be fully restored.

Reviews (0)

Customer Reviews

No reviews yet.

Related products

error: Content is protected !!
Shopping Cart

Your cart is empty

You may check out all the available products and buy some in the shop

Return to shop
Samsung Galaxy S23 Ultra Screen Replacement
Samsung Galaxy S23 Ultra Screen Replacement
KShs 38,000.00
Add to wishlist Compare

Refund and Returns Policy

Refund & Returns Policy - Galaxy Brand Store | Premium Samsung Retailer
Customer Protection

Refund & Returns Policy

At Galaxy Brand Store, we stand behind the quality of our Samsung products. This policy outlines our commitment to customer satisfaction and the procedures for returns and refunds.

7-Day Return Window | Genuine Products Guaranteed | Manufacturer Warranty

Refund & Returns Policy

1. Return Policy Overview

Galaxy Brand Store offers a customer-friendly return policy for products purchased from our authorized Samsung store. We want you to be completely satisfied with your purchase.

Key Return Policy Highlights

  • 7-Day Return Window: Unused products in original condition may be returned within 7 days of purchase
  • Original Packaging: All items must be returned in their original packaging with all accessories
  • Proof of Purchase: Valid receipt or invoice is required for all returns
  • Restocking Fee: A 10% restocking fee may apply for opened items (where applicable)
  • Defective Products: Covered under Samsung's manufacturer warranty

Our return policy is designed to comply with Kenyan consumer protection laws while ensuring genuine Samsung products maintain their value and warranty coverage.

2. Refund Process & Timelines

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

1

Return Request & Inspection

Submit return request within 7 days. Our team inspects the returned item to ensure it meets return criteria.

2

Refund Approval

Once approved, refund is processed to original payment method. Store credit option available.

3

Refund Processing

Refunds typically appear in your account within 7-14 business days, depending on your payment method.

Refund Processing Times

Payment MethodProcessing TimeStatus
Credit/Debit Card7-14 business daysStandard
M-Pesa3-5 business daysFast
CashImmediate (in-store)Instant
Bank Transfer5-10 business daysStandard

3. Manufacturer Warranty Claims

As an authorized Samsung retailer, all products come with full manufacturer warranty. Defective products are handled through Samsung's warranty process.

Standard Samsung Warranty Periods

  • Smartphones & Tablets: 12 months from purchase date
  • Wearables (Watches, Buds): 12 months from purchase date
  • Samsung Accessories: 6 months from purchase date
  • Televisions & Monitors: 12-24 months (varies by model)
  • Home Appliances: 12-24 months (varies by product)

Warranty Exclusions

Manufacturer warranty does not cover: accidental damage, liquid exposure, unauthorized repairs, cosmetic damage, theft/loss, or damage from improper use. Warranty is void if serial number is tampered with or removed.

4. Eligibility Criteria

To be eligible for a return, your item must meet the following criteria:

ConditionEligibilityNotes
Within 7 days of purchaseEligibleFrom original purchase date
Original packaging & accessoriesEligibleAll items must be included
Unused conditionEligibleNo signs of use or installation
Defective upon purchaseEligibleCovered under manufacturer warranty
Opened software/accessoriesNot EligibleHygiene and copyright reasons
Personalized/custom itemsNot EligibleMade to customer specifications

5. Step-by-Step Return Process

Follow these steps to initiate a return or exchange:

1

Contact Our Store

Call 0712 939 925 or visit our store at Superior Center, Kimathi Street with your receipt and product.

2

Product Inspection

Our staff will inspect the product to ensure it meets return criteria and is in original condition.

3

Return Authorization

If approved, you'll receive a Return Authorization Number and instructions.

4

Refund/Exchange Processing

Choose between refund to original payment method, store credit, or exchange for another product.

Required Documentation

  • Original sales receipt or invoice
  • Valid government-issued ID
  • Completed return form (provided in-store)
  • All original packaging and accessories
  • Credit card used for purchase (if applicable)

6. Non-Returnable Items

Certain items cannot be returned for health, safety, or copyright reasons:

Items Not Eligible for Return

  • Opened software, games, or apps (copyright protection)
  • Personalized or engraved items (custom made)
  • Gift cards and vouchers (financial instruments)
  • Consumables (screen protectors, cases if opened)
  • Downloadable digital content (once accessed)
  • Products with removed security seals
  • Items purchased during clearance sales (marked "Final Sale")

If you receive a defective non-returnable item, please contact us immediately for warranty support.

7. Frequently Asked Questions

Common questions about our refund and returns policy:

Can I return a product after 7 days?

Returns after 7 days are generally not accepted unless the product is defective and covered under Samsung's manufacturer warranty. In such cases, please contact us for warranty support.

Do I need the original packaging for returns?

Yes, all products must be returned in their original packaging with all accessories, manuals, and protective materials. Products returned without original packaging may be subject to additional fees or denial of return.

How long does a refund take to process?

Refund processing times vary by payment method: M-Pesa (3-5 days), Credit/Debit Cards (7-14 days), Cash (immediate in-store). You will receive confirmation once your refund is processed.

What if I received a damaged or defective product?

Contact us immediately at 0712 939 925 or visit our store. Defective products are covered under Samsung's manufacturer warranty and will be repaired or replaced according to warranty terms.

Can I exchange a product instead of getting a refund?

Yes, exchanges are welcome within the 7-day return period. You may exchange for another product of equal or greater value. Price differences will be adjusted accordingly.

8. Contact & Support

For questions about returns, refunds, or warranty claims, our customer support team is here to help.

Customer Support Channels

  • Store Visit: Superior Center, Kimathi Street, Nairobi
  • Phone Support: 0712 939 925 (Mon-Sat: 8AM-7PM, Sun: 10AM-4PM)
  • Email: support@galaxybrandstore.com
  • Warranty Support: warranty@galaxybrandstore.com
  • In-Person Support: Available during business hours

Need Help with a Return?

Our customer support team is ready to assist you with returns, refunds, or warranty claims. Visit our store or contact us for personalized assistance.

Call Now: 0712 939 925 Email Support

Share

Ask a question

Error: Contact form not found.