Estimate delivery times: 1-2 days (Inter-County), 1-6 hours (Nairobi outskirts).
Return within 3 days of purchase. Duties & taxes are non-refundable.
Description
Description
Samsung Galaxy S25 Edge — Slimmest Galaxy S Flagship with 200 MP Brilliance
The Samsung Galaxy S25 Edge stands out as Samsung’s slimmest Galaxy S model to date—measuring just 5.8 mm thin and weighing only 163 g. Its robust titanium frame paired with Corning Gorilla Glass Ceramic 2 (front) and Gorilla Glass Victus 2 (back) delivers both elegance and durability. The phone also features an IP68 rating for dust and water resistance.
Its 6.7-inch Dynamic AMOLED 2X display delivers a smooth 1–120 Hz adaptive refresh rate, ProScaler AI upscaling, and stellar brightness reaching up to 2,600 nits—ideal for outdoor visibility.
Powered by the Snapdragon 8 Elite for Galaxy (3 nm) processor, it excels in performance, Galaxy AI features, and gaming optimizations including ray tracing. With 12 GB RAM and up to 512 GB UFS 4.0 storage, it balances speed and capacity.
The 200 MP wide-angle main camera captures ultra-detailed shots, alongside a 12 MP ultra-wide lens with autofocus. AI imaging tools such as ProVisual Engine, AI Zoom, Audio Eraser, and Auto Trim push creativity further.
Despite its slim build, the 3,900 mAh battery manages up to 24 hours of video playback, backed by 25W wired and 15W wireless charging.
Available in Titanium Silver, Titanium Icyblue, and Titanium Jetblack, the Galaxy S25 Edge blends aesthetics with cutting-edge functionality.
1. What makes the Samsung Galaxy S25 Edge unique compared to S25 and S25+? The Galaxy S25 Edge is slimmer and lighter with a titanium build, an upgraded 200 MP main camera, and exclusive AI tools.
2. How long does the Samsung Galaxy S25 Edge battery last? Its 3,900 mAh battery provides up to 24 hours of video playback, thanks to power-efficient hardware and AI optimization.
3. Does the Galaxy S25 Edge support fast charging? Yes, it supports 25W wired, 15W wireless, and reverse wireless charging.
4. Is the Galaxy S25 Edge water and dust resistant? Yes, with an IP68 rating, it’s protected against dust and can withstand water submersion.
5. What colors are available for the Samsung Galaxy S25 Edge? You can choose from Titanium Silver, Titanium Icyblue, and Titanium Jetblack.
Additional information
Additional information
Storage
12/256GB
Warranty
Dubai/No Local Warranty
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At Galaxy Brand Store, we stand behind the quality of our Samsung products. This policy outlines our commitment to customer satisfaction and the procedures for returns and refunds.
Galaxy Brand Store offers a customer-friendly return policy for products purchased from our authorized Samsung store. We want you to be completely satisfied with your purchase.
Key Return Policy Highlights
7-Day Return Window: Unused products in original condition may be returned within 7 days of purchase
Original Packaging: All items must be returned in their original packaging with all accessories
Proof of Purchase: Valid receipt or invoice is required for all returns
Restocking Fee: A 10% restocking fee may apply for opened items (where applicable)
Defective Products: Covered under Samsung's manufacturer warranty
Our return policy is designed to comply with Kenyan consumer protection laws while ensuring genuine Samsung products maintain their value and warranty coverage.
2. Refund Process & Timelines
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
1
Return Request & Inspection
Submit return request within 7 days. Our team inspects the returned item to ensure it meets return criteria.
2
Refund Approval
Once approved, refund is processed to original payment method. Store credit option available.
3
Refund Processing
Refunds typically appear in your account within 7-14 business days, depending on your payment method.
Refund Processing Times
Payment Method
Processing Time
Status
Credit/Debit Card
7-14 business days
Standard
M-Pesa
3-5 business days
Fast
Cash
Immediate (in-store)
Instant
Bank Transfer
5-10 business days
Standard
3. Manufacturer Warranty Claims
As an authorized Samsung retailer, all products come with full manufacturer warranty. Defective products are handled through Samsung's warranty process.
Standard Samsung Warranty Periods
Smartphones & Tablets: 12 months from purchase date
Wearables (Watches, Buds): 12 months from purchase date
Samsung Accessories: 6 months from purchase date
Televisions & Monitors: 12-24 months (varies by model)
Home Appliances: 12-24 months (varies by product)
Warranty Exclusions
Manufacturer warranty does not cover: accidental damage, liquid exposure, unauthorized repairs, cosmetic damage, theft/loss, or damage from improper use. Warranty is void if serial number is tampered with or removed.
4. Eligibility Criteria
To be eligible for a return, your item must meet the following criteria:
Condition
Eligibility
Notes
Within 7 days of purchase
Eligible
From original purchase date
Original packaging & accessories
Eligible
All items must be included
Unused condition
Eligible
No signs of use or installation
Defective upon purchase
Eligible
Covered under manufacturer warranty
Opened software/accessories
Not Eligible
Hygiene and copyright reasons
Personalized/custom items
Not Eligible
Made to customer specifications
5. Step-by-Step Return Process
Follow these steps to initiate a return or exchange:
1
Contact Our Store
Call 0712 939 925 or visit our store at Superior Center, Kimathi Street with your receipt and product.
2
Product Inspection
Our staff will inspect the product to ensure it meets return criteria and is in original condition.
3
Return Authorization
If approved, you'll receive a Return Authorization Number and instructions.
4
Refund/Exchange Processing
Choose between refund to original payment method, store credit, or exchange for another product.
Required Documentation
Original sales receipt or invoice
Valid government-issued ID
Completed return form (provided in-store)
All original packaging and accessories
Credit card used for purchase (if applicable)
6. Non-Returnable Items
Certain items cannot be returned for health, safety, or copyright reasons:
Items Not Eligible for Return
Opened software, games, or apps (copyright protection)
Personalized or engraved items (custom made)
Gift cards and vouchers (financial instruments)
Consumables (screen protectors, cases if opened)
Downloadable digital content (once accessed)
Products with removed security seals
Items purchased during clearance sales (marked "Final Sale")
If you receive a defective non-returnable item, please contact us immediately for warranty support.
7. Frequently Asked Questions
Common questions about our refund and returns policy:
Can I return a product after 7 days?
Returns after 7 days are generally not accepted unless the product is defective and covered under Samsung's manufacturer warranty. In such cases, please contact us for warranty support.
Do I need the original packaging for returns?
Yes, all products must be returned in their original packaging with all accessories, manuals, and protective materials. Products returned without original packaging may be subject to additional fees or denial of return.
How long does a refund take to process?
Refund processing times vary by payment method: M-Pesa (3-5 days), Credit/Debit Cards (7-14 days), Cash (immediate in-store). You will receive confirmation once your refund is processed.
What if I received a damaged or defective product?
Contact us immediately at 0712 939 925 or visit our store. Defective products are covered under Samsung's manufacturer warranty and will be repaired or replaced according to warranty terms.
Can I exchange a product instead of getting a refund?
Yes, exchanges are welcome within the 7-day return period. You may exchange for another product of equal or greater value. Price differences will be adjusted accordingly.
8. Contact & Support
For questions about returns, refunds, or warranty claims, our customer support team is here to help.
Customer Support Channels
Store Visit: Superior Center, Kimathi Street, Nairobi
