Welcome to Galaxy Brandstore. We are a phone shop in Nairobi CBD that deals with the sales of Samsung phones, tablets, watches and accessories, and offers Samsung phone repair services.
Searching for a Samsung shop in Nairobi? Visit us at Superior Center, Shop G7, Ground Floor, Kimathi Street, Nairobi CBD. We are open Monday to Saturday, 8:00am to 7:30pm, and closed on Sunday.
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At Galaxy Brandstore, we are committed to selling genuine Samsung phones, tablets and accessories, and to providing professional Samsung repair services. Our new phones are sourced from authorised Samsung distributors. Our prices are clear and always up to date. Shop with us online, or visit our shop on Kimathi Street, Nairobi CBD.
What you can expect every time you buy from us, online or in the shop.
We stock only genuine Galaxy devices and accessories from trusted suppliers. Phones marked “24-month warranty” come with a valid Samsung East Africa warranty.
Our team receives continuous training on Samsung’s latest innovations, so you get accurate, helpful advice before you buy.
Long-term relationships matter more to us than single sales. Your satisfaction always comes first.
From setting up your new phone to repairs and upgrades, our service center team is here for you long after your purchase.
The short version. The full details are in our policies below.
Samsung gives a 24-month warranty on locally warranted phones. We help you register it and guide you through a Samsung warranty claim if you need one.
For repairs outside warranty, our Galaxy Brandstore Samsung service center fixes screens, batteries and charging ports, with a 3-month in-store repair warranty.
Faulty, damaged or wrong item? Tell us within 3 days of delivery or collection and we will put it right. Items must be unused, in the original box, with all accessories. Change-of-mind returns are not accepted.
Our policies: Shipping Policy · Refund and Returns Policy · Terms and Conditions
Quick answers before you visit or bring in your phone.
We are at Superior Center, Shop G7, Ground Floor, Kimathi Street, Nairobi CBD. We are open Monday to Saturday, 8:00am to 7:30pm, and closed on Sunday.
Get directions on Google Maps, or call or WhatsApp 0712 939 925 if you need help finding us.
You can buy genuine Samsung phones at Galaxy Brandstore, Superior Center, Shop G7, Kimathi Street, Nairobi CBD. We stock Samsung Galaxy A, S and Z series phones, plus tablets, watches and accessories. Visit the shop, order online, or WhatsApp us on 0712 939 925.
Yes. At our Galaxy Brandstore Samsung service center on Kimathi Street, we fix Samsung screens, batteries and charging ports. The check is free, you agree the price before we start, and every repair comes with a 3-month in-store repair warranty. See prices on our Samsung repair page or book a repair.
Phones marked “24-month warranty” are locally warranted and carry the full 24-month Samsung warranty, and we help you register it. Imported units are clearly labelled on the product page. Read more in our Samsung warranty guide.
Yes. Delivery is KSh 500 anywhere in Kenya. Nairobi orders confirmed before 5pm can go out the same day, and other towns usually take 1 to 3 business days. Pay on delivery is available in Nairobi only, or pick up free from our shop.

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