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Samsung Phones, Prices & Repairs in Nairobi CBD

Welcome to Galaxy Brandstore. We are a phone shop in Nairobi CBD that deals with the sales of Samsung phones, tablets, watches and accessories, and offers Samsung phone repair services.

Searching for a Samsung shop in Nairobi? Visit us at Superior Center, Shop G7, Ground Floor, Kimathi Street, Nairobi CBD. We are open Monday to Saturday, 8:00am to 7:30pm, and closed on Sunday.

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Samsung Galaxy Z Flip & Fold in Kenya

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5.0
Based on 4 reviews
Beta Deco profile picture
Beta Deco
1 year ago
I saw them on TikTok, visited them apo superior center and their customer service was amazing.
Ken Murithi profile picture
Ken Murithi
1 year ago
Excellent customer service. Delivered my phone in good condition. Definitely would recommend 👍
kelly mzito profile picture
kelly mzito
1 year ago
Best Samsung dealers in town . Kazi safi
KEN ikiara profile picture
KEN ikiara
1 year ago
They have genuine Samsung products. highly recommend them.

Galaxy Brandstore Blog & Latest News

Samsung phones · Nairobi CBD

Why buy Samsung from Galaxy Brandstore

At Galaxy Brandstore, we are committed to selling genuine Samsung phones, tablets and accessories, and to providing professional Samsung repair services. Our new phones are sourced from authorised Samsung distributors. Our prices are clear and always up to date. Shop with us online, or visit our shop on Kimathi Street, Nairobi CBD.

Read what customers say on our Google Business Profile.
Shop Samsung phonesBook a repair

Our promise

What you can expect every time you buy from us, online or in the shop.

Uncompromising Authenticity

We stock only genuine Galaxy devices and accessories from trusted suppliers. Phones marked “24-month warranty” come with a valid Samsung East Africa warranty.

Expert Product Knowledge

Our team receives continuous training on Samsung’s latest innovations, so you get accurate, helpful advice before you buy.

Customer-First Philosophy

Long-term relationships matter more to us than single sales. Your satisfaction always comes first.

Comprehensive After-Sales Support

From setting up your new phone to repairs and upgrades, our service center team is here for you long after your purchase.

Delivery, warranty and returns

The short version. The full details are in our policies below.

Delivery

  • KSh 500 flat fee anywhere in Kenya
  • Same day in Nairobi if you confirm before 5pm
  • 1 to 3 business days to other counties
  • Free pickup from our shop
  • Pay on delivery in Nairobi only

Read our Shipping Policy

Warranty

Samsung gives a 24-month warranty on locally warranted phones. We help you register it and guide you through a Samsung warranty claim if you need one.

For repairs outside warranty, our Galaxy Brandstore Samsung service center fixes screens, batteries and charging ports, with a 3-month in-store repair warranty.

Returns

Faulty, damaged or wrong item? Tell us within 3 days of delivery or collection and we will put it right. Items must be unused, in the original box, with all accessories. Change-of-mind returns are not accepted.

Read our Refund and Returns Policy

Our policies: Shipping Policy · Refund and Returns Policy · Terms and Conditions

Questions about our phone shop

Quick answers before you visit or bring in your phone.

Where is your phone shop in Nairobi?

We are at Superior Center, Shop G7, Ground Floor, Kimathi Street, Nairobi CBD. We are open Monday to Saturday, 8:00am to 7:30pm, and closed on Sunday.

Get directions on Google Maps, or call or WhatsApp 0712 939 925 if you need help finding us.

Where can I buy Samsung phones in Nairobi?

You can buy genuine Samsung phones at Galaxy Brandstore, Superior Center, Shop G7, Kimathi Street, Nairobi CBD. We stock Samsung Galaxy A, S and Z series phones, plus tablets, watches and accessories. Visit the shop, order online, or WhatsApp us on 0712 939 925.

Do you repair Samsung phones?

Yes. At our Galaxy Brandstore Samsung service center on Kimathi Street, we fix Samsung screens, batteries and charging ports. The check is free, you agree the price before we start, and every repair comes with a 3-month in-store repair warranty. See prices on our Samsung repair page or book a repair.

Do your Samsung phones come with a warranty?

Phones marked “24-month warranty” are locally warranted and carry the full 24-month Samsung warranty, and we help you register it. Imported units are clearly labelled on the product page. Read more in our Samsung warranty guide.

Do you deliver Samsung phones outside Nairobi?

Yes. Delivery is KSh 500 anywhere in Kenya. Nairobi orders confirmed before 5pm can go out the same day, and other towns usually take 1 to 3 business days. Pay on delivery is available in Nairobi only, or pick up free from our shop.

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