• Our Corporate Customers can place bulk and business orders via email: Galaxy.brandstorekenya@gmail.com
  • Have a question or need assistance? We are always happy to help.
  • Call us directly: 0712939925
  • Kindly call before placing an order to confirm the latest pricing and product availability.
  • Note: Prices listed are exclusive of VAT. 16% VAT will be added where applicable.

Frequently Asked Questions

Are your products original?

Absolutely. At Galaxy Brandstore, every device is 100% genuine and sourced from authorized distributors — giving you complete peace of mind.

Do you deliver outside Nairobi?

Yes. We deliver safely and reliably across Kenya using trusted courier partners.

Is Pay on Delivery available?

Yes. Pay on Delivery is available within Nairobi, while upcountry orders use secure courier payment options.

Do your products come with a warranty?

Yes. Eligible products include official warranty coverage clearly indicated on each product page.

Within Nairobi: Same-day delivery — order before 5 PM
Other locations in Kenya: 1–2 business days
Return within 3 days of purchase. Duties & taxes are non-refundable.
Galaxy Brand Store place picture
5.0
Based on 4 reviews
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Beta Deco profile picture
Beta Deco
10 months ago
I saw them on TikTok, visited them apo superior center and their customer service was amazing.
Ken Murithi profile picture
Ken Murithi
10 months ago
Excellent customer service. Delivered my phone in good condition. Definitely would recommend 👍
kelly mzito profile picture
kelly mzito
10 months ago
Best Samsung dealers in town . Kazi safi
KEN ikiara profile picture
KEN ikiara
10 months ago
They have genuine Samsung products. highly recommend them.
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