Galaxy Note10 plus Screen Replacement
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Category: Samsung Screen Replacement

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Galaxy Note10 Plus Screen Replacement

Galaxy Note10 Plus Screen Replacement

Restore your Samsung Galaxy Note10 Plus to full display brilliance with our Galaxy Note10 Plus Screen Replacement service. We install a genuine 6.8-inch Dynamic AMOLED panel with perfect QHD+ clarity, touch response, and S-Pen precision. Professionally repaired with warranty protection.

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KShs 28,000.00

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Delivery & Return
Estimate delivery times: 1-2 days (Inter-County), 1-6 hours (Nairobi outskirts).
Return within 3 days of purchase. Duties & taxes are non-refundable.
Description

Description

Galaxy Note10 Plus Screen Replacement – Restore Premium AMOLED Clarity

The Samsung Galaxy Note10 Plus remains one of Samsung’s most powerful flagship devices, known for its 6.8-inch Dynamic AMOLED display, razor-sharp Quad HD+ resolution, and flawless S-Pen precision. Any crack, display failure, dead pixels, or unresponsive touch instantly affects your productivity, creativity, and overall experience.

Our Galaxy Note10 Plus Screen Replacement service restores your device to its original premium quality using a genuine Samsung Dynamic AMOLED display with integrated digitizer. This ensures full restoration of brightness, HDR10+ colour accuracy, touch sensitivity, and S-Pen responsiveness — exactly as it was when the device was new.

We handle everything from shattered glass and flickering screens to full display failure. Every repair is performed by trained and certified technicians who use advanced heating, sealing, and calibration tools to preserve the phone’s internal integrity and durability.

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Why Choose Our Galaxy Note10 plus Screen Replacement

  • Genuine Samsung Dynamic AMOLED screen

  • Full Quad HD+ clarity, brightness, and HDR10+ accuracy restored

  • Touch, S-Pen precision, and responsiveness fully recovered

  • Zero ghost touches, lines, or display issues

  • Professional installation using industry-standard tools

  • Warranty included on parts and labour

  • Fast turnaround with professional care

Technical Specifications – Galaxy Note10 Plus Display

FeatureDetails
Display Size6.8 inches
Display TypeDynamic AMOLED
Resolution1440 × 3040 (Quad HD+)
Pixel Density~498 ppi
HDR SupportHDR10+
Refresh Rate60Hz
Touch SensitivityFully restored (Digitizer included)
S-Pen SupportFully responsive, low-latency performance
BrightnessHigh brightness mode supported
ProtectionCorning Gorilla Glass 6
Replacement IncludesAMOLED + LCD + touch digitizer assembly
CompatibilityGalaxy Note10 Plus (SM-N975 series)
WarrantyYes (parts and labour)

FAQs – Galaxy Note10 Plus Screen Replacement

1. Is the screen replacement original?
Yes. We use genuine Samsung Dynamic AMOLED units designed for the Note10 Plus.

2. Will the S-Pen still work correctly?
Yes. S-Pen sensitivity and low-latency performance are fully restored.

3. Does the repair fix touch and display issues?
Yes. The new display includes a brand-new digitizer for accurate input.

4. How long does the replacement take?
Most repairs are completed within 1–3 hours.

5. Does replacing the screen affect brightness or quality?
No. The new display restores full colour accuracy, HDR10+, and QHD+ resolution.

6. Is there a warranty on the repair?
Yes. You receive a warranty covering both the display and installation.

7. Is the back cover also replaced?
No. Only the front display assembly is replaced unless separately damaged.

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Galaxy Note10 plus Screen Replacement
Galaxy Note10 Plus Screen Replacement
KShs 28,000.00
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Refund and Returns Policy

Refund & Returns Policy - Galaxy Brand Store | Premium Samsung Retailer
Customer Protection

Refund & Returns Policy

At Galaxy Brand Store, we stand behind the quality of our Samsung products. This policy outlines our commitment to customer satisfaction and the procedures for returns and refunds.

7-Day Return Window | Genuine Products Guaranteed | Manufacturer Warranty

Refund & Returns Policy

1. Return Policy Overview

Galaxy Brand Store offers a customer-friendly return policy for products purchased from our authorized Samsung store. We want you to be completely satisfied with your purchase.

Key Return Policy Highlights

  • 7-Day Return Window: Unused products in original condition may be returned within 7 days of purchase
  • Original Packaging: All items must be returned in their original packaging with all accessories
  • Proof of Purchase: Valid receipt or invoice is required for all returns
  • Restocking Fee: A 10% restocking fee may apply for opened items (where applicable)
  • Defective Products: Covered under Samsung's manufacturer warranty

Our return policy is designed to comply with Kenyan consumer protection laws while ensuring genuine Samsung products maintain their value and warranty coverage.

2. Refund Process & Timelines

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

1

Return Request & Inspection

Submit return request within 7 days. Our team inspects the returned item to ensure it meets return criteria.

2

Refund Approval

Once approved, refund is processed to original payment method. Store credit option available.

3

Refund Processing

Refunds typically appear in your account within 7-14 business days, depending on your payment method.

Refund Processing Times

Payment MethodProcessing TimeStatus
Credit/Debit Card7-14 business daysStandard
M-Pesa3-5 business daysFast
CashImmediate (in-store)Instant
Bank Transfer5-10 business daysStandard

3. Manufacturer Warranty Claims

As an authorized Samsung retailer, all products come with full manufacturer warranty. Defective products are handled through Samsung's warranty process.

Standard Samsung Warranty Periods

  • Smartphones & Tablets: 12 months from purchase date
  • Wearables (Watches, Buds): 12 months from purchase date
  • Samsung Accessories: 6 months from purchase date
  • Televisions & Monitors: 12-24 months (varies by model)
  • Home Appliances: 12-24 months (varies by product)

Warranty Exclusions

Manufacturer warranty does not cover: accidental damage, liquid exposure, unauthorized repairs, cosmetic damage, theft/loss, or damage from improper use. Warranty is void if serial number is tampered with or removed.

4. Eligibility Criteria

To be eligible for a return, your item must meet the following criteria:

ConditionEligibilityNotes
Within 7 days of purchaseEligibleFrom original purchase date
Original packaging & accessoriesEligibleAll items must be included
Unused conditionEligibleNo signs of use or installation
Defective upon purchaseEligibleCovered under manufacturer warranty
Opened software/accessoriesNot EligibleHygiene and copyright reasons
Personalized/custom itemsNot EligibleMade to customer specifications

5. Step-by-Step Return Process

Follow these steps to initiate a return or exchange:

1

Contact Our Store

Call 0712 939 925 or visit our store at Superior Center, Kimathi Street with your receipt and product.

2

Product Inspection

Our staff will inspect the product to ensure it meets return criteria and is in original condition.

3

Return Authorization

If approved, you'll receive a Return Authorization Number and instructions.

4

Refund/Exchange Processing

Choose between refund to original payment method, store credit, or exchange for another product.

Required Documentation

  • Original sales receipt or invoice
  • Valid government-issued ID
  • Completed return form (provided in-store)
  • All original packaging and accessories
  • Credit card used for purchase (if applicable)

6. Non-Returnable Items

Certain items cannot be returned for health, safety, or copyright reasons:

Items Not Eligible for Return

  • Opened software, games, or apps (copyright protection)
  • Personalized or engraved items (custom made)
  • Gift cards and vouchers (financial instruments)
  • Consumables (screen protectors, cases if opened)
  • Downloadable digital content (once accessed)
  • Products with removed security seals
  • Items purchased during clearance sales (marked "Final Sale")

If you receive a defective non-returnable item, please contact us immediately for warranty support.

7. Frequently Asked Questions

Common questions about our refund and returns policy:

Can I return a product after 7 days?

Returns after 7 days are generally not accepted unless the product is defective and covered under Samsung's manufacturer warranty. In such cases, please contact us for warranty support.

Do I need the original packaging for returns?

Yes, all products must be returned in their original packaging with all accessories, manuals, and protective materials. Products returned without original packaging may be subject to additional fees or denial of return.

How long does a refund take to process?

Refund processing times vary by payment method: M-Pesa (3-5 days), Credit/Debit Cards (7-14 days), Cash (immediate in-store). You will receive confirmation once your refund is processed.

What if I received a damaged or defective product?

Contact us immediately at 0712 939 925 or visit our store. Defective products are covered under Samsung's manufacturer warranty and will be repaired or replaced according to warranty terms.

Can I exchange a product instead of getting a refund?

Yes, exchanges are welcome within the 7-day return period. You may exchange for another product of equal or greater value. Price differences will be adjusted accordingly.

8. Contact & Support

For questions about returns, refunds, or warranty claims, our customer support team is here to help.

Customer Support Channels

  • Store Visit: Superior Center, Kimathi Street, Nairobi
  • Phone Support: 0712 939 925 (Mon-Sat: 8AM-7PM, Sun: 10AM-4PM)
  • Email: support@galaxybrandstore.com
  • Warranty Support: warranty@galaxybrandstore.com
  • In-Person Support: Available during business hours

Need Help with a Return?

Our customer support team is ready to assist you with returns, refunds, or warranty claims. Visit our store or contact us for personalized assistance.

Call Now: 0712 939 925 Email Support

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