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Return to shopContact Galaxy Brandstore: Samsung Store & Service Center in Nairobi
Looking for a trusted Samsung store in Nairobi? Galaxy Brandstore is Kenya's 5-star rated Samsung specialist on Kimathi Street — genuine devices, expert repairs, and real human support when you need it most. Walk in, call, or WhatsApp us today.
Talk to Kenya's Samsung Specialists
Whether you are buying your next Samsung phone, booking a screen repair, or tracking a delivery anywhere in Kenya, the Galaxy Brandstore team is one call, message, or visit away.
Visit Our Samsung Shop in Nairobi
Galaxy Brandstore
Superior Center, Shop G7, Ground Floor, Kimathi Street, Nairobi CBD, Kenya
Demo units of the latest Samsung phones, tablets and wearables available to try in store.
Get Directions on Google MapsCall or WhatsApp Us
Phone / WhatsApp:
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English & Kiswahili support — sales, repairs, warranty and delivery enquiries.
Call NowOpening Hours
Monday – Friday8:00 AM – 7:30 PM
Saturday8:00 AM – 7:30 PM
Sunday & Public HolidaysClosed
Walk-ins welcome — no appointment needed for sales or repairs.
Prefer to browse first? Explore the full Galaxy Brandstore online shop — genuine Samsung phones, tablets and wearables with our exclusive 24-month warranty, then reserve your device for same-day in-store pickup.
Find Us on Kimathi Street, Nairobi CBD
Galaxy Brandstore is located inside Superior Center on Kimathi Street, in the heart of Nairobi's central business district — easy to reach by matatu, taxi or on foot from anywhere in the CBD.
Open Galaxy Brandstore in Google Maps for directions, reviews and photos from our Google Business Profile.
Popular Samsung Products & Services at Galaxy Brandstore
Not sure what you need yet? Start with our most visited categories — every product comes with genuine Samsung stock, nationwide delivery and our exclusive 24-month warranty:
Cracked screen or tired battery? Our Samsung screen replacement service in Kenya uses genuine parts with same-day turnaround on most models — call +254 712 939 925 to confirm part availability before you visit.
What Kenyan Customers Say About Galaxy Brandstore
Rated 4.9 out of 5 from 487 verified reviews — here is what customers say about our Samsung store and service center in Nairobi:
★★★★★
“Walked into the Kimathi Street shop on a Saturday morning and was served immediately. The team helped me compare the Galaxy S26 and A56, set up my new phone, and transferred all my data for free. Best phone shop experience I have had in Nairobi.”
Grace Nyambura — Nairobi
Verified Visit · June 2026
★★★★★
“Called ahead about a Galaxy S24 Ultra screen replacement and they had the genuine part in stock. Fixed the same day while I waited. Transparent pricing, professional technicians, and the repair warranty gives real peace of mind.”
Dennis Kiprop — Nairobi
Verified Repair · June 2026
★★★★☆
“Ordered my Galaxy A56 on WhatsApp and it was delivered to Kisumu in two days, sealed and genuine with the 24-month warranty card. Customer support answered every question patiently. I only wish they opened on Sundays too.”
Mercy Atieno — Kisumu
Verified Purchase · May 2026
Contact Galaxy Brandstore: Frequently Asked Questions
Where is Galaxy Brandstore located in Nairobi?
Galaxy Brandstore is at Superior Center, Shop G7, Ground Floor, Kimathi Street, Nairobi CBD — a short walk from Kencom and the National Archives. Open Monday to Saturday, 8:00 AM – 7:30 PM.
How do I contact Galaxy Brandstore?
Call or WhatsApp +254 712 939 925, email info@galaxybrandstore.com, or visit the store on Kimathi Street, Monday to Saturday 8:00 AM – 7:30 PM.
Do you sell genuine Samsung devices in Kenya?
Yes. Every device at our Samsung shop in Kenya is 100% genuine, sourced through official channels and backed by a genuine Samsung warranty plus our exclusive 24-month extended coverage.
Can I walk in without an appointment?
Absolutely. Walk-ins are welcome during opening hours. Our sales team and technicians assist you immediately, and demo units of the latest Samsung devices are available to try in store.
Do you offer Samsung phone repairs in Nairobi?
Yes — professional Samsung screen replacement, battery replacement, diagnostics and device restoration using genuine parts, with same-day turnaround on most repairs.
Do you deliver Samsung phones outside Nairobi?
Yes — secure, fully insured nationwide delivery across Kenya. Orders to Mombasa, Kisumu, Nakuru and Eldoret arrive within 24–48 hours, with free delivery on most orders.
Which payment methods do you accept?
M-Pesa, cash, card and bank transfer. Lipa pole pole (installment) plans are available for qualified buyers — contact our sales team for details.
Your Samsung Experience Starts Here
More than a store — Galaxy Brandstore is where technology feels personal again. Visit Kenya's 5-star rated Samsung store on Kimathi Street today, or reach us instantly by phone, WhatsApp or email.
Talk To Us NowCall +254 712 939 925 | Mon–Sat 8:00 AM – 7:30 PM | Superior Center, Shop G7, Kimathi Street, Nairobi
About Galaxy Brandstore: Galaxy Brandstore is a trusted Samsung retailer and service center in Kenya, specializing in genuine Samsung mobile phones, tablets, wearables and professional repair services. All products come with a genuine Samsung warranty plus our exclusive 24-month extended coverage. Contact: +254 712 939 925 | info@galaxybrandstore.com | Superior Center, Shop G7, Ground Floor, Kimathi Street, Nairobi, Kenya. Open Monday to Saturday, 8:00 AM to 7:30 PM.